At Oja POS, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your information when you use our point-of-sale application and related services.
1. Who We Are
Oja POS is a point-of-sale application built for Nigerian retail businesses. Our mission is to make every Nigerian shop profitable with simple technology. For privacy-related questions, contact us at hello@ojapos.app.
2. Information We Collect
Account Information
- Shop name and business type
- Your name and phone number
- Email address (optional)
- Staff names and roles (if you add staff)
Business Data
- Product inventory (names, prices, quantities)
- Sales and transaction records
- Customer names and credit records
- Staff payroll information
- Reports and analytics data
Device & Usage Information
- Device type and operating system
- App version and usage patterns
- Crash logs and error reports (to improve the app)
3. How Your Data Is Stored
🔒 Local-First Storage
Oja POS is built with an offline-first architecture. This means your business data is stored primarily on your device. You own your data, and it lives on your phone first.
☁️ Optional Cloud Sync
If you enable cloud backup (Business plan), your data is securely synced to our cloud infrastructure powered by Supabase. This allows you to access your data across multiple devices and ensures backup in case your phone is lost or damaged.
Cloud data is encrypted in transit (TLS/SSL) and stored on secure servers. We use Supabase, which provides enterprise-grade security and is hosted on trusted cloud providers.
4. How We Use Your Information
We use your information to:
- Provide and improve the Oja POS application
- Enable features like WhatsApp receipts and low stock alerts
- Sync your data across devices (if cloud backup is enabled)
- Send you important service updates
- Provide customer support
- Generate anonymized, aggregated analytics to improve our product
5. What We Do NOT Do
- We do NOT sell your data — not to advertisers, not to data brokers, not to anyone
- We do NOT share your business data with third parties for their marketing
- We do NOT access your data without your permission
- We do NOT use your data to compete with your business
6. WhatsApp Integration
When you send receipts or credit reminders via WhatsApp, the message is sent directly from your device using WhatsApp's sharing mechanism. Oja POS does not store or intercept WhatsApp messages. Customer phone numbers used for WhatsApp receipts are stored only on your device (and in cloud backup if enabled).
7. Data Retention
Your local data remains on your device as long as you use the app. If you delete the app, local data is removed. Cloud-synced data is retained for 90 days after account deletion, after which it is permanently removed from our servers.
8. Your Rights
You have the right to:
- Access — Request a copy of all data we hold about you
- Correct — Update inaccurate information
- Delete — Request deletion of your account and associated data
- Export — Download your business data in a portable format
- Opt out — Disable cloud sync and keep data local-only
To exercise any of these rights, email us at hello@ojapos.app.
9. Data Security
We implement industry-standard security measures including:
- PIN-based access control for the app and staff accounts
- TLS/SSL encryption for all data in transit
- Encrypted cloud storage via Supabase
- Regular security audits and updates
10. Children's Privacy
Oja POS is designed for business use and is not intended for children under the age of 13. We do not knowingly collect information from children.
11. Nigerian Data Protection
We operate in compliance with the Nigeria Data Protection Regulation (NDPR) and the Nigeria Data Protection Act (NDPA) 2023. As a Nigerian-focused application, we are committed to adhering to local data protection standards and safeguarding your rights as a data subject.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via the contact information you provided. The "Last updated" date at the top reflects the most recent revision.